You will receive a confirmation email containing the order number and details of your purchase

You will automatically receive an invoice via the order confirmation email. You can also find it in the “My Account” area then “Orders”

If, however, you have not received or seen it, contact us at contact@dinorageclothing.com we will be happy to send it to you

All orders are shipped the same day or the next day at the latest

Your order will arrive between 3 and 5 business days after the shipping date, depending on the availability of our carrier

We apologize if a shipping delay may occur due to the service of our carrier

An order can be changed or canceled within 24 hours of purchase

After the order has been placed and processed, it is difficult to make changes and cancellations

If you wish to modify or cancel it, contact us via our email address contact@dinorageclothing.com we will respond to you as quickly as possible

Once your order has been shipped, it cannot be changed or canceled

We process and send your orders with Chronopost and Colissimo to ensure quality service throughout your experience with us

France : Métropolitaine

Europe : Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

Rest of the World : Algeria, Australia, Canada, China, India, Japan, Morocco, South Korea, Tunisia, Turkey, United States

Others : Send us your location and we will try to find a shipping method

As soon as your order is shipped, you will receive an email containing the tracking number

You can also track your parcel via the following links :

- https://www.chronopost.fr/en/track-your-parcel

- https://www.colissimo.fr/portail_colissimo/suivre.do

- https://dinorageclothing.com/apps/parcelpanel

Order processing times and your shipment can sometimes take a little longer than expected

If your tracking number is still not active after 48 hours, contact us

For any questions regarding a return or refund of an order. We invite you to consult our Return and Refund Policy

We accept the following payment methods :

• Bank Card (Visa, MasterCard, etc.)
• Paypal
• Apple Pay
• Shop Pay

For any payment related issues, please contact us at contact@dinorageclothing.com for assistance and more information

If you try to pay with a credit card as a payment method but receive an error. Please go back and reorder. Your orders placed without payment will be canceled within 24 hours.

Please check with your bank to ensure your card is available and not blocked.

We take the greatest care with the information you provide to us when you place an order on our online store

The server that hosts our site encrypts the transmission of all information relating to payment methods and customers using the SSL (Secure Sockets Layer) protocol to guarantee data security

Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is kept on a secure server

Any information you communicate to us is private and confidential. At no time will we share, rent or sell your personal information